Dear Prospective ThermaSol Owner,
Demand for ThermaSol products has never been greater; consequently we have many unapproved resellers
trying to capitalize on our unique brand. These dealers may display and/or even advertise ThermaSol products since our products offer features not available in any other brand. For example:
1. Lifetime warranty – no questions asked.
2. Solid State Can-bus digital technology – all other units are still using old analog technology, what we started with in 1958!
3. SmartSteam – provides an exclusive experience in comfort. No fluctuations of too hot, too, cold that are the norm without SmartSteam; and it’s an energy saver too.
Purchasing from an unauthorized reseller has potential pitfalls, and unfortunately we hear of them all too often:
1. Delivery not in a timely fashion, or not at all. Customers have been told ThermaSol can’t ship in an attempt to switch your brand choice; don't settle, use the dealer locator. ThermaSol ships product within 2 working days to its approved dealers.
2. You may be purchasing old ThermaSol products. Unapproved resellers may buy from approved dealers old merchandise, displaying it or listing it as current ThermaSol product.
3. ThermaSol only sells approved dealers and cannot be responsible for what an unapproved dealer is providing, therefore we may not be able to honor the warranty.
4. You may be purchasing a used or refurbished product, therefore there would be no warranty.
5. You could be purchasing a counterfeit product; once again, there would be no warranty.
ThermaSol for 55 years has consistently introduced the most technologically advanced steam bath products, it’s what you rightfully deserve and should expect when purchasing ThermaSol… buying from an approved reseller will ensure your satisfaction. Our dealer locater provides all the approved resellers: no listing = not approved.
Please call directly to 1.800.776.0711 should you have any difficulty with the dealer locater.